Sewing Machine Warranty Info 2017-07-04T19:21:46+00:00

Sewing Machine Warranty Information

Let’s talk about warranties and Hello Kitty.

The 3 sewing machine brands that I compare on this website all offer a Limited 25-year Warranty on their machines EXCEPT for the Janome kids sewing machines with the Hello Kitty design. All of the Janome Hello Kitty sewing machines come with a 5-year Limited Warranty. When I asked a Janome representative “Why only 5 years for the Hello Kitty models?”, she replied that it had to do with who the machine is targeted for. My take on that answer- Since it’s marketed for children, they assume a child is more likely than an adult to damage the machine over time, hence the shorter warranty period. 

What does a sewing machine warranty cover?

Brother Sewing Machine Warranty

For Brother sewing machine models it means a Limited 25-year warranty on the chassis casting. A Limited 2-year warranty on electronic components and circuit boards. And a Limited 1-year warranty on parts, labor and accompanying accessory Items.

Janome Sewing Machine Warranty

For Janome sewing machine models (NOT including the Hello Kitty models) it means a Limited 25-year warranty against defects in materials or workmanship. A Limited 2-year warranty on electrical and/or electronic equipment. And during the first year from the date of original purchase, defective parts will be exchanged and labor will be provided free of charge.

For Janome Hello Kitty models it means a Limited 5-year warranty against defects in materials or workmanship. A Limited 2-year warranty on electrical and/or electronic equipment. And during the first year from the date of original purchase, defective parts will be exchanged and labor will be provided free of charge.

Singer Sewing Machine Warranty

For Singer sewing machine models it means a Limited 25-year warranty on the sewing machine frame. A Limited 2-year warranty on motors, light assembly, wiring, switches, speed control and electronic components. And a 90-day warranty on adjustments, belts, rings, bulbs, and attachments.

A word about Warranty Coverage
when purchasing sewing machines on Amazon.

I spoke with a customer service representative from each sewing machine company. Singer, Brother & Janome representatives all stated that in order to ensure your warranty will be valid, you must buy directly from Amazon or an authorized dealer on Amazon.